As soon as your order has been processed, you will receive a dispatch confirmation email. You will be able to track your order using the tracking link in the email. If you have not received an email yet, don’t worry! Your order usually takes 3–5 days to be dispatched.

Orders are processed, dispatched and delivered on working days: Monday to Friday, excluding weekends and public holidays.

Most orders are dispatched from our warehouse within 72 hours of confirmation. Delivery usually takes between 9 and 21 working days.

Orders are processed, dispatched and delivered on working days: Monday to Friday, excluding weekends and public holidays. The estimated delivery time does not include additional warehouse processing time, which is usually 1 to 3 working days.

During peak periods, high order volumes or public holidays, warehouse processing may take 3 to 5 working days.

Our average delivery time estimates are based on information provided by the carriers. Standard delivery is not guaranteed by the carrier. For the most accurate delivery estimate, please check the tracking number in your dispatch confirmation email. Delivery time estimates are not guaranteed, as unforeseen circumstances may occur during transit.

During promotions and holiday periods, deliveries may be slightly delayed due to higher than usual order volumes.

Yes, you can exchange products within 30 days of purchase, provided the products are in good condition, unused, and all original parts and packaging are kept intact.